Giving Businesses Hope Through Managed Services

At SNAP Forward, we are the local managed services provider that has a unique approach to managed services and technology management that utilizes world-class process and industry standard best practices. We deliver our clients the best IT experience by properly managing their IT infrastructure to reduce the risk of business disruption while leveraging their technology investment to increase productivity and profitability.

Small and medium sized businesses know that doing more with less is critical to growth and profitability. SNAP Forward’s managed services program is the answer.  Properly utilizing technology provides a competitive advantage over companies that still struggle with nagging day to day issues.  When a company’s employees are effectively working to grow the business and properly take care of customers, revenue and profits rise.  The success cycle continues from there.

If employees are dealing with constant problems, slow computers, and other distractions, productivity goes down along with customer satisfaction.  Every minute that an employee spends resolving a computer problem or waiting to have it resolved for them is time taken away from what they are being paid to do.  It has a negative impact on work, mindset, and overall company morale.

Stop dealing with computer, network and general technology issues. SNAP Forward can flip your thought process to one that sees possibilities.  With the proper use of your technology to leverage your employees time, keep them at peak productivity, and ensure that unexpected roadblocks are kept to a minimum, SNAP Forward can take your business to the next level. You will experience business results that seem presently out of reach and wonder why you put up with your technology for as long as you did.

The Better Way to Maintain Your IT Investment

Most businesses define IT support as a reasonable response to a problem.  What if your business had fewer problems?  Are you spending hundreds of dollars a month in lost productivity due to nagging computer issues, slow network performance or employee downtime?  Could a lack of computer problems enhance your business and make it more profitable?  We think that answer to that question is “yes.”  If you agree, we should talk.

Is Your IT Properly Managed?

How will you know if your IT support provider is managing your technology properly?  There is a lot that is involved in managing a company’s IT infrastructure.  However, here some basic questions to ask yourself to gauge where your computer support is currently, and where it may need to go.

• Do You Have a Plan?
• Do you have an IT budget?
• Do you have a Disaster Recovery Plan?
• Are your backups working properly?
• What steps will you take in a worst case disaster scenario?
• What steps will your IT company take?
• What is a realistic time frame for specific disaster scenarios?

If you don’t feel comfortable answering these questions, talk to us.  We know that business owners’ time is valuable and that they trust their IT company to have everything under control.  Considering how much is invested in technology and employee productivity, should you know the basic and truthful status of such an important piece of the business?  Small symptoms can be an early indication of larger issues.  If the small problems are getting by your current IT provider, what big problems are slipping past them also?

Pittsburgh’s Best Managed Services Provider

Contact us to learn how we approach our customers’ IT support. SNAP Forward will show you the right way to do IT.Learn More