What Are Your Online Reviews Saying About Your Business?
Your customers are not always going to tell you when they have a bad experience.
90% of customers say buying decisions are influenced by online reviews, according to a study by Dimensional Research.
Manage Your Online Reputation Effectively and Enhance Your Business
A lot of times, reviews are posted online and sit there, not responded to, for weeks or even months. All the while, potential customers are basing their buying decisions on those reviews, no matter their truthfulness.
Our online reputation management and review monitoring service can ensure that your business responds appropriately to your customers online, a critical process to ensure that future business comes your way.
You Should Never Underestimate the Cost of a Poor Online Reputation
Small businesses need to take control of their online presence.
Snap Forward has the tools and knowledge to help business owners organize and manage their online reputation.
We Manage Your Online Reputation
- Develop a review strategy to encourage customers that have a good experience to go online and leave a positive review.
- Claim your listing for over 50 business listing websites.
- Develop a consistent message across all listings.
- Proactively monitor review sites to enable swift response to both positive and negative reviews.
- Coach you on how to respond to specific reviews.